Clearing Your Cache

Many issues can be solved by simply clearing your cache. For instructions on how to do so, find your browser below and follow the instructions.

Google Chrome

Navigate to the 3 dots in the top right corner of your browser. You are able to go directly to “Clear Browsing Data” and it will open a new tab to your browsing data. As a shortcut you can use the key combination of "Ctrl + Shift + Del".
In the "Clear browsing data" prompt, ensure that "Advanced" and "All time" are selected.
Select the first four options.
Click the "Clear data" button.
Restart your browser.

Microsoft Edge

Navigate to the 3 dots in the top right corner of your browser and click on "Settings".
Click on "Privacy, Search, and Services".
Under "Delete Browsing Data", click "Choose what to clear".
In the prompt, select "All time" in the drop-down menu.
Select the first four options.
Click "Clear Now".
Restart your browser.

Mozilla Firefox

Click the three lines in the top right corner of your browser and click on "Settings".
On the left side, click "Privacy & Security".
Scroll down to "Cookies and Site Data" and click on "Clear Data".
Select both options and click "Clear".
Restart your browser.